Privacy Policy

Your Privacy Matters. This Notice Describes How We Collect, Use, Share and Manage Your Personal Information

1. Collection of Personal Information

To better provide you with products and services offered, Tools Spezialist may collect personally identifiable information, such as your:

First and Last Name
Email Address
Phone Number

To wit, we will use your information for, but not limited to, communicating with you in regarding related services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future

We collect payment information through website registrations, newsletter signups, application forms, social media, mobile applications, and payment checkouts. This information is used to complete the purchase transaction

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Tools Spezialist public message boards, this information may be collected and used by others

2. Use of Personal Information

Tools Spezialist collects and uses your personal information to operate and deliver the services you have requested

Tools Spezialist may also use your personally identifiable information to inform you of other products or services available from Tools Spezialist and its affiliates

3. Sharing of Information with Third Parties

Tools Spezialist may sell, rent, or lease customer information to third parties for the following reasons:

Affiliate relationships

From time to time, Tools Spezialist may contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your identifiable information (email, name, address, telephone number) is transferred to a third party. Tools Spezialist may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange deliveries. All third parties are prohibited from using your personal information except to Tools Spezialist and are required to maintain strict confidentiality

Tools Spezialist is a partner and the official online store of Fil-American Hardware Co. Inc. On occasion, we may share data with our subsidiaries and related corporations under our “legitimate interests” to enhance the delivery of any service you have

Tools Spezialist may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Tools Spezialist or the Site; (b) protect and defend the rights or property of

Tools Spezialist; and/or (c) act under exigent circumstances to protect the personal safety of users of Tools Spezialist, or the public

4. Tracking User Behavior

Tools Spezialist may keep track of user behavior within Tools Spezialist and other related Sites, Subdomains, and Mobile Application to determine what services and medications are the most popular. This data is used to deliver customized content and advertising within Tools Spezialist to customers whose behavior indicates that they are interested in a particular subject area

5. Automatically Collected Information

Tools Spezialist may automatically collect information about your mobile device, computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses

6. Cookies and Other Technologies

Like most websites and mobile applications, we collect information about traffic and usage patterns through the use of cookies, device information, web server logs, and other, similar technologies. We use this information for various purposes, such as to ensure that Tools Spezialist’s personalized customer shopping experience functions properly, to facilitate navigation, to enhance your experience, to understand use of the Website and Mobile Application, to diagnose problems, to measure the success of our marketing campaigns, and to otherwise administer the Program

Cookies are small computer files we transfer to your computer’s hard drive. These small text files help us personalize content on our pages and provide programs like e-coupons. Your browser software can be set to reject or accept cookies. Instructions for resetting the browser are available in the Help section of most browsers

Our use of cookies also allows us to collect and retain certain information about a website user, such as the type of Web browser used by our customer. Reviewing our Web server logs and our customers’ use of our site helps us to, among other purposes, statistically monitor how many people are using our site and for what purpose

Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Program, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels of the Program, helping diagnose server problems, and administering the Program

7. Security of Your Personal Information

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information; you acknowledge that: (a) there are security and Privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any information and data exchanged between you and us through this Site cannot be guaranteed

8. Right to Deletion

You can request removal or modification to your communication preferences or personal information by reaching out to us at To modify the information within your Tools Spezialist account, however, you can either do that online by logging in or contact us at where our care team can support you further. For your protection, we may only implement requests with respect to the personal information associated with the particular email address that you use to send us your request, and we may need to verify your identity and obtain information on the context in which you provided your personal information before implementing your request. We will try to accommodate your request as soon as reasonably practicable

Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed

9. Children Under Eighteen

Tools Spezialist does not knowingly collect personally identifiable information from children under thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use our Site, Mobile Application and Services

10. E-mail Communications

From time to time, Tools Spezialist may contact you via email to provide announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from Tools Spezialist, you may opt-out of such communications by sending us an email to

11. External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted

12. Privacy Policy Changes

Tools Spezialist reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary the email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the Site, Mobile Application and Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy